QUALITY POLICY STELMA T.S.A. is committed to implementing projects and executing works that fully correspond to the expressed demands and logical expectations of our Clients.
This commitment is realized through the development and implementation of a Quality Management System, fully compliant to the requirements of the ISO 9001:2008 Standard; a system which is founded on the following principles:
• Understanding of existing and future needs of the company’s Clients, satisfaction of their demands and striving to outmatch their expectations.
• Provision of directions and supervision by the Management of the company for the commitment of all its executives to the mission and the objectives of the company and the establishment of an internal environment that facilitates the active participation of executives in the effort to accomplish its objectives.
• Active participation of the company’s human resources, utilization of its potential for the benefit of the company and in deed recognition of its offer.
• Adoption of the approach to all the activities of the Company as processes and the management of such processes as a uniform system of interdependent processes, which ensures the accomplishment of the objectives of the company.
• Setting the continuous improvement of the total performance of the company as a permanent goal for the company.
• Decision making based on the analysis of the data collected by the implementation of the Quality Management System.
• Establishment of mutually beneficial relations with Suppliers and Subcontractors of the company.
